CompTIA IT Fundamentals Training

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In this CompTIA IT Fundamentals Training course, students will identify PC components, work with files and folders, and conduct basic software installations. This CompTIA IT Fundamentals Training course will provide students with the fundamental skills and concepts required to maintain, support, and work efficiently with personal computers.

In addition, it covers the essential skills and information needed to set up, configure, maintain, troubleshoot, and perform preventative maintenance of the hardware and software components of a basic personal computer workstation and basic wireless devices. Students will also implement basic security measures and implement basic computer and user support practices.

The ITF+ certification is for individuals considering a career in IT. It is an ideal stepping stone to more advanced certifications such as CompTIA A+, and with specialized experience, CompTIA Network+ and CompTIA Security+. With this new version comes the addition of the + to further distinguish ourselves within the marketplace and represent CompTIA quality and standards. The new ITF+ exam focuses on the knowledge and skills required to identify and explain the basics of computing, IT infrastructure, software development, and database use.

CompTIA IT Fundamentals TrainingDuration: 5 days

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  • We can adapt this CompTIA IT Fundamentals Training course to your group’s background and work requirements at little to no added cost.
  • If you are familiar with some aspects of this CompTIA IT Fundamentals Training course, we can omit or shorten their discussion.
  • We can adjust the emphasis placed on the various topics or build the CompTIA IT Fundamentals Training Course around the mix of technologies of interest to you (including technologies other than those included in this outline).
  • If your background is nontechnical, we can exclude the more technical topics, include the topics that may be of special interest to you (e.g., as a manager or policy-maker), and present the CompTIA IT Fundamentals Training course in manner understandable to lay audiences.
AUDIENCE/TARGET GROUP

The target audience for this CompTIA IT Fundamentals Training course:

IT novices who need a broad, fundamental understanding of IT and who want to learn the basics of computers, computer software, mobile devices, networking, LANs and WANs, data storage, and how IT infrastructures are monitored and managed.

Ideal candidates include:

  • Entry-level and newly hired technical professionals, including PC support, help desk, and networking professionals
  • Sales and marketing professionals looking to increase their ability to communicate with technical professionals and increase sales
  • Executives who seek better-informed decision making
  • Professionals seeking to prepare for the CompTIA IT Fundamentals+ Exam
CLASS PREREQUISITES

The knowledge and skills that a learner must have before attending this CompTIA IT Fundamentals Training course are:

  • End-user skills with Windows-based PCs
  • Basic knowledge of computing concepts
CompTIA IT Fundamentals Training - OBJECTIVES

Upon completing this CompTIA IT Fundamentals Training course, learners will be able to meet these objectives:

  • Prepare a study plan for the CompTIA IT Fundamentals exam
  • Basic concepts in computer communication
  • Basic functions and components of computers
  • Common internal hardware components, including processors, storage devices, and RAM
  • Peripheral components such as displays, printers, keyboard and other input/output devices, along with the connectors they use
  • Basic types of software and considerations for installing, updating, and upgrading software
  • Standard operating system configuration options, file systems, and file and folder management tasks
  • Software applications and common file types
  • Mobile devices features, mobile operating systems, and working with mobile interfaces
  • Common network types, architectures, and topologies
  • Basic concepts in network communication, including the OSI reference model, IP addresses, and protocols
  • Common LAN and WAN technologies, transmission media, and protocols
  • Basic concepts and areas of information security, including authentication, encryption, and firewalls
  • Basic concepts and activities for maintaining, monitoring, and troubleshooting computer systems and networks
  • Future and developing technologies, such as virtualization, telepresence, and cloud computing
CompTIA IT Fundamentals Training - COURSE SYLLABUS
Module 1
Using Computers

Unit 1: Common

  • Computing Devices
  • Information Technology
  • Personal Computers (PC)
  • Mobile and IoT Devices

Unit 2: Using a

  • Workstation
  • Setting up a PC System
  • Ergonomic Concepts
  • Navigating an OS
  • Using Input Devices
  • Icons and Windows

Unit 3: Using an OS

  • Functions of an Operating System
  • Types of Operating System
  • Virtualization
  • Microsoft Windows
  • Apple macOS and iOS
  • Linux, Chrome, and Android
  • File Explorer
  • Windows Settings and Control Panel
  • Using a Web Browser

Unit 4: Managing an OS

  • Management Interfaces
  • Process and Service Management
  • Memory and Disk Management
  • Command Line Interfaces
  • Access Control and Protection

Unit 5: Troubleshooting and Support

  • Support and Troubleshooting
  • Identifying the Problem
  • Understanding the Problem
  • Resolving and Documenting the Problem
  • Developing a Troubleshooting Approach
  • Troubleshooting PC Issues
  • Getting Support
  • Using a Search Engine
Module 2
Using Apps and Databases

Unit 1: Using Data Types and Units

  • Notational Systems
  • Units of Measure
  • Data Types
  • Data Representation
  • The Value of Data
  • Intellectual Property
  • Data-driven Business Decisions

Unit 2: Using Apps

  • Installing Applications
  • Application Management
  • Managing Software Licensing
  • Productivity Software
  • Collaboration Software
  • Business Software

Unit 3: Programming and App Development

  • Programming Logic
  • Programming Languages
  • Programming Concepts
  • Object-Oriented Programming
  • Scripting Languages
  • Application Platforms and Delivery

Unit 4: Using Databases

  • Database Concepts
  • Database Structures
  • Relational Methods
  • Database Access Methods
  • Application Architecture Models
Module 3
Using Computer Hardware

Unit 1: System Components

  • Selecting a Computer
  • Motherboard Components
  • Processors
  • Features of Processors
  • Expansion Bus
  • System Cooling
  • BIOS and UEFI System Firmware

Unit 2: Using Device Interfaces

  • Computer Connector Types
  • USB and Firewire
  • Graphic Devices
  • Graphic Device Interfaces
  • Input Devices
  • Configuring Peripherals
  • Bluetooth and NFC
  • Networking Interfaces

Unit 3: Using Peripheral Devices

  • Installing and Uninstalling
  • Peripherals
  • Display Devices
  • Display Settings
  • Multimedia Ports and Devices
  • Printer Types
  • Installing and Configuring a Printer
  • Scanners and Cameras

Unit 4: Using Storage Devices

  • System Memory
  • Mass Storage Devices
  • Optical Discs and Drives
  • Flash Memory Devices

Unit 5: Using File Systems

  • Managing the File System
  • Folders and Directories
  • File Explorer
  • Files
  • File Attributes and Permissions
  • Searching for Folders and Files
  • File Types and Extensions
Module 4
Using Networks

Unit 1: Networking Concepts

  • Network Components
  • TCP/IP
  • Internet Protocol
  • Address Resolution Protocol
  • DNS and URLs
  • Internet Application Services

Unit 2: Connecting to a Network

  • Internet Service Types
  • Wireless Internet Services
  • Setting Up a Wireless Network
  • Configuring a Wireless Client

Unit 3: Secure Web Browsing

  • Safe Browsing Practices
  • Configuring Browser Security
  • Managing Cookies and PII
  • Digital Certificates and Antiphishing
  • Enabling a Firewall

Unit 4: Using Shared Storage

  • Local Sharing and Storage
  • Windows File Sharing
  • Hosted Sharing and Storage Backups
  • Windows Backup

Unit 5: Using Mobile Devices

  • Using a Mobile Device
  • Mobile Applications and App Stores
  • Network Connectivity
  • Email Configuration
  • Synchronization and Data Transfer
Module 5
Security Concepts

Unit 1: Security Concerns

  • Computer Security Basics
  • Social Engineering
  • Business Continuity
  • Disaster Recovery

Unit 2: Using Best Practices

  • Securing Devices Malware
  • Preventing Malware Infections Spam
  • Software Sources and Patch Management

Unit 3: Using Access Controls

  • Access Controls
  • User Account Types
  • Authentication Factors
  • Uses of Encryption
  • Password Cracking and Management

Unit 4: Behavioral Security Concepts

  • Policies and Procedures
  • Handling Confidential Information
  • Acceptable Use Policies
  • Expectations of Privacy
  • Taking the Exam
  • Career Advice
  • Glossary
CompTIA IT Fundamentals Training Course Wrap-Up

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